Emergency Appliance Repair in Abilene, TX
A warm freezer, a washer full of water, a range that died before dinner. Someone answers the phone at Owlhouse 24 hours a day, and a technician is on the road from 6am to 11pm, every day of the year.
What We Fix After Dark
☎ Phone answered 24 hours ✓ Price on the phone first ✓ Vans out until 11pm
The Calls That Don't Keep Until Morning
Some appliance failures cost you more every hour they sit. These are the ones we send a technician for tonight, and what to do while you wait.
Fridge or freezer warming up
A closed fridge stays cold for about four hours, a full freezer much longer. Keep the doors shut and call. Most warm-fridge calls are a relay, a fan or a thermostat we carry on the van.
Get a technician tonightWasher flooding or stuck full
A tub full of water that will not drain, or water across the floor. Turn off the supply valves behind the machine, then call. We drain it and fix the pump or hose.
Get a technician tonightDryer with a burning smell
Stop the cycle, unplug it and keep the door shut. If you see smoke or flame, get everyone out and call 911. Otherwise it should not run again until it has been checked.
Get a technician tonightDishwasher leaking
Water creeping out from under the counter. Turn off the valve under the sink and stop the cycle. It is usually a door seal, a hose or the pump.
Get a technician tonightFridge water line leaking
A puddle under the fridge that keeps coming back. Close the small valve feeding the ice maker line and call. Cracked inlet lines and fill valves ride on every van.
Get a technician tonightOven or range dead before a meal
An electric oven that will not heat or a burner that will not light, with people on the way. If you smell gas, leave the house and call the gas utility first, then us.
Get a technician tonight
The Dryer That Quit at 9 p.m.
Laundry machines fail at the worst hour because that is when they run. A dryer that refuses to start, a drum that will not turn, a cycle that stops cold, a washer that locks its door with the week's clothes inside.
Our evening vans carry the parts behind most of those calls: door switches and latches, drive belts, rollers, thermal fuses, drain pumps and lid switches. If yours needs something we do not stock, you hear that on the phone before anyone drives out.
- Latchesand door switches
- Beltsand drum rollers
- Heatingelements and fuses
- Pumpsand inlet valves
What Happens When You Call at 2 a.m.
A person answers
Not a voicemail. Tell the dispatcher the appliance, the symptom and the address. They give you the price for your time slot before anything else happens.
You get a time and a name
Between 6am and 11pm, the dispatcher texts you the technician's name and arrival window. Overnight, you get the first slot of the morning and what to switch off or unplug until then.
The van arrives stocked
Relays, pumps, igniters, belts, fuses and thermostats for the appliances we meet most. Most emergency calls are finished in that one visit.
Fixed, or made safe
When a part is on order, we leave the appliance safe, unplugged or shut off at the valve, and the return visit is booked before we leave.
Pricing You Hear on the Phone First
Daytime and after-hours rates
A daytime diagnostic is $119. Evenings, weekends and holidays carry an after-hours rate, and the dispatcher tells you which applies before anyone drives out. Either way it is credited against the repair.
The repair is quoted before the part goes in
The technician names the full number, parts and labor, and waits for your answer. Nobody starts work on a maybe.
Night work carries the same warranty
A repair done at 10pm on a Sunday is warranted exactly like one done on a Tuesday morning: 90 days on the labor.
Something Just Quit? The Phone Is Answered Now.
Tell the dispatcher what happened. They will tell you what to switch off or unplug while the van is on its way.
Who Picks Up When You Call
A dispatcher in Abilene
The phone rings at a desk downtown, not a call center. The people who answer know the technicians and the neighborhoods.
Technicians who chose the late shift
Owlhouse started in 2016 with one van and the idea that appliances do not break on a schedule. The evening and weekend shifts are the job, not an add-on.
Vans stocked for the top failures
Each van carries the parts behind the most common emergency calls, restocked every morning, so the first visit is usually the only one.
Not an Emergency? Book a Daytime Slot
We fix the slow failures too: the ice maker that gave up, the dishwasher that leaves a film, the oven that runs hot. Same technicians, daytime rates.
Emergency Repair Questions
Do you really come out at night?
Technicians are on the road from 6am to 11pm every day, including Sundays and holidays. The phone is answered around the clock, and an overnight call gets the first slot in the morning plus what to switch off or unplug until then.
Does an evening or weekend call cost more?
Yes. Evenings, weekends and holidays carry an after-hours rate. You hear the exact number on the phone before anyone drives out, and the diagnostic is credited against the repair.
How fast can you get here?
The dispatcher gives you a real arrival window when you call. Inside Abilene it is usually under two hours in the evening; Merkel, Clyde and Buffalo Gap can take a little longer.
What should I do while I wait?
Keep a warming fridge or freezer closed. Turn off the water valves behind a flooding washer or under a leaking dishwasher. Unplug a dryer that smells hot and keep its door shut. If you smell gas, leave the house and call the gas utility before you call us.
Which brands do you work on?
Most major brands of refrigerator, freezer, washer, dryer, dishwasher, oven and range. When a part cannot be had quickly, the dispatcher says so up front, so you never pay for a wasted visit.
Tell Us What Broke and When
For something happening right now, call. For anything that can wait a few hours, send the details and the dispatcher will text you a window.
- Visit usAbilene, TX 79605
- Call us(325) 555-0142
- Email ushelp@owlhouseappliance.com
- Opening hoursMon – Sun: 6:00 AM – 11:00 PM