Walk-In Appliance Repair Shop in Pittsburgh, PA
A real shop on Penn Avenue since 2004. Carry it in, buy the part, or have a truck come out.
Bring It to the Bench
Microwaves, countertop ovens, portable cooktops, small freezers and anything else that fits in a car can come to the shop. Bench repairs skip the truck charge, and we have the testers and the parts shelf right there.
Drop it off during counter hours. We call with a price before any parts go in, and most bench jobs are ready in two to three days.
- ✓No truck charge on carry-in
- ✓Price by phone before parts
- ✓Most bench jobs ready in 2–3 days
- ✓Pick up Saturday mornings
Appliance Parts, Matched by Model Number
The counter stocks the parts that fail most on the brands sold around Pittsburgh, and orders the rest by model number for next-day pickup on most items. Bring the old part or a picture of the rating plate.
We will tell you honestly when a repair is beyond a kitchen-table job, and when it is a ten-minute swap.
- ✓Dryer belts, rollers and heating elements
- ✓Washer pumps, lid switches and hoses
- ✓Fridge fan motors, thermostats and gaskets
- ✓Range igniters, elements and knobs
How a Repair Goes
The same four steps whether it comes to us or we come to you.
Call or walk in
Tell us the appliance, the model and the symptom.
Diagnose
At the bench or in your home, we find the failed part and test it.
Price before parts
We give you the repair price and a straight answer on whether it is worth it.
Repair and pick up
Bench jobs are ready for pickup; in-home jobs are finished on the spot when the part is on the truck.
How to Decide
If it fits in the car, bring it in
Microwaves, countertop ovens and small freezers are cheaper to fix at the bench.
If it is plumbed or wired in, we come out
Refrigerators, washers, dryers, ranges and dishwashers are repaired in place.
If you are handy, buy the part
The counter matches the part and walks you through the swap. Unplug it first, always.
If you are not sure, call
Two minutes on the phone usually settles it, and the counter can check the part price while you wait.
A Repair Shop, Not Just a Phone Number
Dunwell opened on Penn Avenue in 2004 as a parts counter with one bench. The trucks came later. Twenty-two years on, it is still the same idea: a place in the neighborhood where appliances get fixed and parts get matched by someone who has seen the failure before.
We serve Lawrenceville, Bloomfield, Shadyside, Squirrel Hill and the South Hills.
- ✓Shop and counter on Penn Avenue
- ✓Three service trucks for in-home repair
- ✓Bench repairs for anything you can carry
Fixed at the Shop, Fixed at Home
Dropped the microwave off on a Tuesday morning, had a call with the price by noon, picked it up Thursday. Half what a new one of the same size costs.
I needed a dryer belt on a Saturday. The counter had it, the guy drew me the belt path on the box, and the dryer was running by dinner.
Our fridge stopped cooling on a Sunday night. They were out Monday afternoon with the fan motor on the truck and had it cooling in one trip.
Need a Part? Call the Counter First.
Have the model number ready and we will check the shelf while you are on the phone.
Shop and Service Questions
What does an in-home visit cost?
The trip and diagnosis is $95 across the city and the inner suburbs. We deduct it when we do the work.
Is there a charge to look at a carry-in appliance?
A bench diagnosis is $45, and we deduct that too.
Do you sell parts to the public?
Yes. The counter is open six days a week, and the usual parts are on the shelf. Special orders usually arrive the next business day.
Which appliances do you repair in the home?
Refrigerators, freezers, washers, dryers, ranges, ovens, cooktops and dishwashers, most makes.
Do you repair microwaves?
Yes, at the bench. Built-in and over-the-range microwaves can also be repaired in the home.
Where do you go?
Pittsburgh and the surrounding boroughs, from Ross Township to Bethel Park and out to Monroeville.
Tell Us What Quit
For a carry-in, just bring it during counter hours. For an in-home visit, send the details and we will call with the next open slot.
- Visit us1234 Penn Avenue, Pittsburgh, PA 15224
- Call us(412) 555-0190
- Email usshop@dunwellappliance.com
- Opening hoursMon – Fri: 8:00 AM – 5:30 PM, Sat: 9:00 AM – 1:00 PM, Sun: Closed