Small-Batch Cookies in Chicago
Thick, gooey, flaky-salt-topped cookies baked fresh every day in West Town — for local pickup or shipped warm to your door, anywhere in the country.
Six Ways to Be Very Happy
The core four are always here. The seasonal specials rotate. All of them are, objectively, excellent.
The Evidence Is Overwhelming
Do not scroll this hungry. We will not apologize.
One Cookie, Obsessed Over
Batch started with a single, unhinged goal: to make the best chocolate chip cookie in Chicago, and then refuse to stop tweaking it. Five years and roughly ten thousand test batches later, we're still at it — because 'good enough' is not a phrase we recognize.
We brown our butter, weigh our dough, chill it overnight, and bake in small batches so every cookie comes out thick, gooey, and consistent. We use real chocolate, real butter, and a truly reckless amount of flaky salt. It's a lot of fuss for a cookie, but the fuss is the whole point — it's the difference between a cookie you eat and a cookie you think about for three days. Ours is the second kind.
- ✓Browned butter, weighed dough, overnight chill
- ✓Real chocolate, real butter
- ✓A reckless amount of flaky salt
- ✓Small batches, baked fresh daily
It's All in the Details
There's no magic — just a dozen small things done obsessively right, in every single batch.
We Brown the Butter
That deep, nutty, toffee flavor doesn't come from a box. We brown every batch of butter by hand. It's the whole difference.
Thick & Gooey, Always
Six ounces of cookie, weighed and chilled, so every one bakes up thick with a molten center and a crisp, craggy edge.
Real Chocolate
We use proper chocolate chunks and wafers, not waxy chips — big melty pools of it in every bite. Never a compromise.
Shipped Warm & Perfect
Our packaging keeps cookies soft and beautiful cross-country, so a box in the mail arrives as good as one from our case.
Baked Fresh, Never Frozen
Everything is made the day it's sold or shipped. No freezer trucks, no month-old inventory. Fresh is the entire brand.
Chicago's Most Reviewed
Nineteen hundred five-star reviews and a line out the door on weekends. Turns out obsession tastes really, really good.
How the Magic Happens
Four steps, one obsession, zero shortcuts.
Brown the Butter
We cook every batch of butter until it's nutty and golden — the single step most cookies skip, and the one that matters most.
Weigh & Chill
Every dough ball is weighed to six ounces and chilled overnight, so it bakes up thick, even, and gooey in the middle.
Bake Small-Batch
We bake in small batches all day, so what you get — in the shop or the mail — is fresh, warm, and never sitting.
Salt & Send
A snowfall of flaky salt, a careful box, and out the door — to your hand or your doorstep, as good as a cookie gets.
Cookies in the Mail, On Repeat
The best decision a cookie lover can make is to stop deciding — put us on subscription and get a box of fresh cookies on your schedule, shipped warm to your door or ready for pickup. Pause, skip, or change flavors anytime; we're not weird about it.
Subscribers get first crack at seasonal flavors, member-only drops, and the quiet joy of always having exceptional cookies within reach. Prefer to gift? Send a box (or a subscription) to someone across the country and become their favorite person instantly — the packaging is beautiful and the cookies arrive perfect. It's real joy, in the mail, on repeat.
- ✓Fresh cookies on your schedule
- ✓Ship nationwide or pick up local
- ✓First pick of seasonal flavors
- ✓Pause, skip, or gift anytime
Cookies in Three Clicks
Pickup, shipping, or subscription — getting Batch into your life takes about a minute.
Pick Your Box
Choose your cookies and your box size, then tell us pickup or shipping. Custom and corporate orders welcome too.
We Bake Fresh
Your box is baked to order in small batches the day it ships or is ready — never frozen, never sitting.
Pickup or Doorstep
Grab it warm at our West Town shop, or we ship it soft and perfect to your door anywhere in the country.
The People Have Spoken
Batch cookies are genuinely the best I've ever had, and I have eaten a professionally irresponsible number of cookies. Thick, gooey in the middle, crisp at the edge, with that flaky salt on top — the brown butter one is a religious experience. I have a standing subscription and zero regrets.
I shipped a box to my mom across the country and she called me nearly in tears. They arrived soft, perfect, and beautifully packaged. It's the easiest way to send someone real joy in the mail. Batch has ruined every other cookie for my entire family. Worth it.
We ordered cookie boxes for a company event and they were the hit of the whole thing — people were pocketing extras. Beautiful, delicious, and the ordering was effortless. Batch made me look extremely good at my job, which is the highest compliment I can give a cookie.
The seasonal flavors are dangerous. Pumpkin brown butter in the fall, peppermint bark in December — I've never not been delighted. A warm cookie and a coffee at their West Town shop is my favorite little ritual. Batch is a Chicago treasure and I will not be taking questions.
Frequently Asked Questions
Do you really ship nationwide?
We do — to all fifty states. Our packaging is built to keep cookies soft, fresh, and beautiful across the country, so a box in the mail arrives as good as one from our case. Order by our weekly cutoff and we'll bake and ship fresh; you'll get tracking so you can plan the feast.
How does the subscription work?
You pick your cookies, your box size, and your frequency, and we send fresh cookies on that schedule — shipped or ready for pickup. You can pause, skip, swap flavors, or cancel anytime with no drama. Subscribers also get first pick of seasonal flavors and member-only drops.
How fresh are the cookies?
Everything is baked the day it's sold or shipped — never frozen, never sitting in inventory. That's the whole brand. Pickup cookies are often still warm, and shipped cookies are baked fresh and packed to arrive soft. If it's not fresh, we don't send it.
Can I order for a party or company event?
Absolutely — cookie boxes and platters for events, offices, and celebrations of any size are one of our favorite things. Tell us your headcount, date, and any flavor preferences and we'll make you look like a hero. Reach out ahead for large orders so we can plan the bake.
Do you have gluten-free or vegan cookies?
We keep a rotating gluten-friendly or vegan option and can sometimes bake to order with notice — just ask. As a butter-and-flour kitchen we can't promise an allergen-free environment, but we're always upfront about what we can safely make for you.
Where's your shop, and can I just walk in?
Yes — come see us on West Chicago Ave in West Town, Wednesday through Sunday. The case is fullest early and popular flavors sell out on weekends, so come hungry and come early. Ordering ahead guarantees you get exactly the box you want.
Let's Get You Some Cookies
Ordering a box, shipping a gift, or starting a subscription? Tell us what you need and we'll get right back to you — usually the same day.
- Visit us1739 W Chicago Ave, Chicago, IL 60622
- Call us(312) 555-0143
- Email ushello@batchcookies.com