Three Generations At The BenchMA Licensed · HIC RegisteredPioneer Valley OnlyLocal Hardwood Where We Can Get It
At The Bench Since 1978 · Pleasant Street

Local Carpenter in Northampton, MA

Three generations of Thelwoods, one shop, twenty miles in any direction.

MA Lic. #CS-104872HIC Reg. #1973405.0★ · 63 reviews
1978At The Bench Since
3Generations Of Thelwoods
20 milesAs Far As We Travel From Pleasant Street
5.0★Across 63 Google Reviews
carved wood, chisels and shavings on a workshop bench
The Bench

Three Generations, One Shop

Arthur Thelwood opened the shop on Pleasant Street in 1978 with a table saw and a pickup. His son runs it now and his granddaughter is four years into her apprenticeship. That is the whole company — there is no third crew, no sales rep, and nobody you have not met.

It also means we turn work down. We stay inside twenty miles because a carpenter who is an hour away is a carpenter who cannot come back in March when a door starts sticking. Coming back is most of what a family shop is for.

  • Founded1978 — same shop, same street
  • ThreeThelwoods at the bench, no subcontractors
  • Twenty-mileradius so we can come back
  • Hand-cutjoinery where it shows, machines where it does not
What A Century Does To A House

Four Things We Find In Valley Houses

Northampton, Florence and Easthampton are full of houses between 90 and 140 years old. These four turn up on nearly every job, and none of them are in the original quote if the carpenter has not looked.

01

Nothing is square

A century of settlement means walls lean, floors fall and openings rack. A cabinet cut to the tape will show a tapering gap. We measure the error first and scribe to it.

02

Four profiles in one hallway

Trim gets patched by whoever owned the house that decade. It is normal to find three or four different baseboard profiles downstairs. We match rather than replace unless you want it all gone.

03

Something soft behind the trim

Around a sill, under a threshold, behind a porch post. We open it before we quote finish work, because finding rot after the trim is on is the expensive version.

04

Plaster, not drywall

Lath and plaster does not take a nail gun the way drywall does, and it cracks if you fight it. Different fixings, different sequence, and the patching is part of the job rather than a surprise.

How We Price

Two Ways, Both On Paper

Nobody should have to guess which one they are getting.

Fixed price for made things

Built-ins, cabinetry, decks, stairs. You get a drawing, a number and a start date. The number does not move unless you change the drawing or we open a wall and find something neither of us knew was there — and we will show you before we touch it.

Hourly for repairs

Sticking doors, rot patches, a shelf that has sagged. We charge by the hour because quoting small work honestly means padding it, and padding costs you more than the hours ever do. We tell you the rate and an estimate of hours before we start.

How It Goes

Four Steps, Same Since 1978

01

You call

You get a Thelwood, not a scheduler. Ten minutes tells us both whether this is our kind of job.

02

We come and look

We measure, we open anything suspect, and you get a drawing with a fixed price and a date.

03

We make it

Most of it happens on Pleasant Street. Less dust in your house and a better finish on the work.

04

We fit it, then we come back

We walk it with you at the end, and if something moves in its first winter you call us and we come.

What Comes With Every Job

The Things We Do Not Charge Extra For

A drawing before a deposit

To scale, emailed, yours to change for free until you approve it.

Dust extraction on every tool

You live in the house while we work. Floors covered, site vacuumed before we leave.

A start date in writing

On the quote. If we are going to miss it you hear from us before the date, not after.

The first winter

Wood moves. If a door we hung sticks in its first season, we come back and ease it.

Booking Now

Something You'd Like Made?

Tell us the room and roughly when. We will be straight with you about whether we can do it, when, and what it costs.

Questions

Before You Call

How far out are you booked?

Usually six to twelve weeks, and longer in spring when everyone wants a deck. The real date goes on the quote. If we cannot start when you need us we say so on the phone rather than let you wait a week for a quote that was never going to work.

What does a built-in cost?

A painted alcove bookcase in a straightforward room is in the low thousands. A stain-grade run across a whole wall with doors and drawers is several times that. Paint grade versus stain grade is the single biggest lever, and we will give you a range on the phone rather than make you wait for a visit.

Do you take small jobs?

Yes, and they are how most customers meet us. A sticking door, a rotten threshold, one shelf. Hourly rather than quoted, and we keep a half day most weeks for exactly this.

Can you match trim nobody makes anymore?

Usually. We take a cut-off of the original, grind a knife to the profile and run new stock to match. It adds about a week. If matching is not worth what it costs for your room, we will tell you that instead of selling you the harder job.

Our house is plaster — is that a problem?

Not for us, but it changes the method. Lath and plaster cracks if you nail into it the way you would drywall, so fixings, sequence and patching are all different. It is part of the quote rather than a surprise on the invoice.

Are you licensed and insured?

Massachusetts Construction Supervisor license CS-104872 and Home Improvement Contractor registration 197340, plus general liability and workers' compensation. Certificates go out with every quote.

How far do you travel?

About twenty miles from Pleasant Street — Florence, Leeds, Easthampton, Amherst, Hadley, Williamsburg, South Hadley and Belchertown. We hold that line on purpose so we can come back when something needs easing.

Get A Free Quote

Fill this in or call the shop. You will speak to a carpenter, and you will get an honest answer about whether we are the right shop for the job.

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