Walk-In Urgent Care in Lubbock, TX
Colds, sprains, cuts and fevers seen by physicians and PAs — no appointment needed. Save your spot and wait at home instead of in the lobby.
(806) 555-0129What We Treat, Walk-In
Tap what you need and save your spot — we'll have the right room ready.
Urgent Care Or The ER?
If you think it could be life-threatening, don't drive here — call 911.
Come To Us
Colds and flu, sore throats, ear pain, mild asthma, rashes, sprains, small cuts and minor burns.
Call 911
Chest pain, trouble breathing, signs of a stroke, severe bleeding, a seizure or someone who won't wake up.
Go To The ER
A badly broken bone, a deep wound that won't stop bleeding, or a head injury with confusion or vomiting.
Not Sure?
Call us at (806) 555-0129 and our staff will help you decide where to go.
Answers Before You Leave
Plainsway opened in 2017 so Lubbock families had somewhere between a week-long wait for their doctor and a long night in the ER. Every shift has a physician or physician assistant on site, digital x-ray in the next room and a lab for rapid flu, strep and COVID tests.
Most people leave with a diagnosis, a plan and — when it's needed — a splint, stitches or a prescription sent to their pharmacy. A copy of your visit note goes to your regular doctor so nothing falls through the cracks.
- ✓Physicians and PAs on every shift
- ✓Digital x-ray read during your visit
- ✓Visit notes sent to your doctor
Wait At Home, Not In The Lobby
Save Your Spot
Send the form or call. We'll text you an estimated time to arrive.
Come In When We Text
Bring your ID, insurance card and a list of medicines you take.
Get Seen And Treated
Exam, any tests or x-rays, and treatment — most visits take about an hour, start to finish.
Follow-Up Taken Care Of
Prescriptions go to your pharmacy and your visit note goes to your doctor.
Know The Cost Before You're Seen
We accept most major insurance plans, including Medicare. Self-pay prices are posted at the front desk and quoted before your visit.
Insurance
Most major plans and Medicare. Your copay is usually the urgent care copay on your card.
Self-Pay Visit From $129
A standard visit with an exam and a plan. Rapid tests and x-rays are added at posted prices.
HSA & FSA Cards
Pay with a health savings or flexible spending card, or any major credit card.
Built For The Visit You Didn't Plan
Open When Your Doctor Isn't
Evenings, weekends and most holidays, 8 AM to 8 PM.
Kids Are Welcome Too
We see children of all ages for everyday illnesses and injuries.
Work Injuries Handled
Work comp visits, drug screens and return-to-work notes for Lubbock employers.
Telehealth For The Simple Stuff
Pink eye, a rash, a refill question — a video visit from home, usually the same day.
Sports Physicals, Splints And Stitches
Bring the school or league form and we'll fill it in during a sports physical — no appointment needed in the busy August rush. For the twisted ankle or the kitchen-knife slip, we clean, stitch, splint and give you a clear plan for the next few days.
- ✓School, sports and camp forms
- ✓Stitches, splints and wound care
- ✓A plan for what to watch at home
What Lubbock Says About Us
Saved my spot from the soccer field, waited in the car and was called in about twenty minutes later. X-ray, splint and a printout for the orthopedist, all in one stop.
Strep test came back while I was still in the room. The PA explained the results, sent the prescription to my pharmacy and the visit note to my regular doctor.
I don't have insurance right now, and they told me the self-pay price at the front desk before I was seen. No surprise bill a month later.
Feeling Sick? Save Your Spot
Send the form at the top of the page or call us. For chest pain, trouble breathing or any emergency, call 911.
Urgent Care Questions
Do I need an appointment?
No. Walk in any time we're open, or save your spot online so you can wait at home until we text you.
How long is the wait?
It depends on the day — evenings and Monday mornings are busiest. Saving your spot is the easiest way to keep your wait short.
Do you take my insurance?
We accept most major plans, including Medicare. Call with your plan name and we'll check. Without insurance, ask for the self-pay price before your visit.
Do you see children?
Yes, children of all ages for everyday illnesses and injuries. For a baby under 3 months with a fever, call your pediatrician or go to the ER.
Will my regular doctor know I came in?
Yes — with your permission we send your visit note to your primary care doctor.
Can I ask a medical question through the website?
Please don't — the website form isn't for medical details. Call us, and for an emergency call 911.
Billing Or Records Questions?
Send a message about a bill, a work comp visit or a records request and our office will reply within one business day.