Offices, retail, restaurants & multi-siteLicensed & insured · 16 years4.9★ · 300+ Chicago accounts24/7 emergency line
Commercial Handyman & Facility Maintenance · Chicago

One Call for Every Fix — Commercial Handyman in Chicago, IL

Ashford keeps Chicago's offices, retail, restaurants, and multi-site portfolios running — preventive maintenance, on-demand repairs, tenant turns, and 24/7 emergency response, all from one trusted, licensed, and insured partner.

One partner for every propertyPriority response, under 4 hours24/7 emergency coverage
a bright modern commercial office interior in a downtown building
a maintenance technician repairing a fixture in a commercial retail space
a clean modern restaurant dining room interior
16Years in Facilities
300+Chicago Accounts
4.9★From 360+ Reviews
< 4 hrPriority Response
Why Ashford

The Facility Partner Chicago Businesses Trust

What sixteen years maintaining commercial space gets you.

Priority Response

Commercial downtime costs money, so we respond fast — priority calls under four hours — and keep your space running with minimal disruption.

One Trusted Call

Stop juggling trades across buildings. We handle the full range of facility repairs and maintenance across your portfolio from one point of contact.

24/7 Emergency

Round-the-clock coverage for the leaks, lockouts, and failures that hit at the worst times — protecting your property, staff, and customers.

Professional On-Site

Our techs are clean, badged, and professional around your tenants, staff, and customers — protecting your brand while we work.

Clean Documentation

Every job documented with photos and invoiced clearly by property, so your facility reporting and accounting stay simple.

Licensed & Insured

Fully licensed and insured commercial contractor — the compliance and coverage property managers and businesses require.

a commercial facilities maintenance technician with a tool bag in an office building lobby
About Ashford

Your Facility Team, Not Just a Handyman

Running a commercial space — or a portfolio of them — means maintenance is a constant, business-critical function, and doing it well is harder than it looks. A failed door, a leak, a dinged wall, a fixture out in a customer-facing area: each one is a disruption, a cost, or a hit to how professional your space looks, and coordinating a rotating cast of trades across multiple buildings is a genuine drain on a property or office manager's time. Ashford exists to take all of that off your plate. For sixteen years we've served Chicago's businesses, offices, retail, restaurants, and property managers not as a one-off handyman but as an ongoing facility-maintenance partner — the single reliable team that handles the full range of what commercial space needs. We run preventive maintenance programs that catch small issues before they become expensive disruptions. We respond fast to on-demand repairs — doors, drywall, paint, fixtures, hardware, and the endless small stuff a working space generates — with priority response under four hours because we know downtime costs you. We handle tenant build-out touch-ups and turns to get spaces occupancy-ready quickly. We cover 24/7 emergencies for the failures that hit at the worst times. And we do all of it across your entire portfolio from one point of contact, with photo documentation and clean per-property invoicing that keeps your reporting and accounting simple. Our technicians are professional, badged, and clean around your tenants, staff, and customers, protecting your brand while we work, and we're fully licensed and insured to meet the compliance requirements commercial accounts demand. Whether you run one location or manage dozens, Ashford becomes your facility-maintenance department without the payroll. Let's talk about keeping your properties running.

  • Preventive programs that prevent disruptions
  • Priority response under four hours
  • 24/7 emergency coverage across your sites
  • Licensed, insured, and professional on-site
How It Works

One Partner, One Simple Process

Preventive maintenance, on-demand repairs, and emergencies — handled.

01

Tell Us Your Sites

Share your properties and needs — one location or a whole portfolio, one-time repair or ongoing program. We tailor coverage to fit.

02

We Scope & Schedule

We assess the work, give you a clear scope and price, and schedule around your business hours to minimize disruption.

03

We Handle It

Our licensed techs do the work — fast, clean, and professional around your staff and customers — from routine repairs to emergencies.

04

You Get Reports

Photo documentation and clear per-property invoicing, so your facility records and accounting stay simple and organized.

The Ashford Difference

Why Chicago Businesses Rely On Us

Three reasons we're the last facility vendor you'll need.

1

Downtime Costs Money — We're Fast

Priority response under four hours and 24/7 emergency coverage, so a repair never becomes a business disruption. Speed with real quality.

2

One Reliable Partner

Stop juggling trades across buildings. We handle it all across your whole portfolio, reliably, from one call — the vendor who actually shows up.

3

We Get Commercial

Professional around your customers, clean documentation, per-property invoicing, and the licensing and insurance commercial accounts require.

a property manager and a facilities technician reviewing a building together
For Portfolios

Your Facility Department, Without the Payroll

For property managers and multi-site operators, the real value of Ashford isn't any single repair — it's becoming your de facto facility-maintenance department, an outsourced team that handles everything across your properties so you can focus on tenants, operations, and growth rather than chasing trades. Here's what that looks like in practice. You get one point of contact and one trusted team for everything: preventive maintenance, on-demand repairs, tenant build-out touch-ups, punch lists, emergencies, and turns, across all your locations, so you're no longer maintaining a rolodex of specialists per building and hoping they answer. We schedule around your operating hours and are professional and badged in front of your tenants, staff, and customers, which protects your brand and reputation. We document every job with photos and invoice cleanly by property, which makes your facility reporting, budgeting, and accounting dramatically easier and gives you a clean paper trail per site. We respond fast — priority repairs to minimize disruption, 24/7 emergencies to protect the property, preventive work to stop problems before they start. And because we work with you continuously rather than job-to-job, we get to know your buildings, spot recurring or preventable issues, and recommend the cost-effective fixes that save you money over time. For property managers, we make you look good to owners and tenants with reliable, well-documented work. For multi-site operators — retail chains, restaurant groups, office tenants across floors — we bring consistency across every location so your spaces all meet the same standard. The cost of building an in-house facility team — payroll, trucks, tools, management, coverage gaps — is enormous; Ashford gives you the reliability and coverage of a facility department as a simple, scalable service. If you manage commercial space and you're tired of maintenance being a constant source of friction, let's set up a relationship that makes it one of the smoothest parts of your operation.

  • One team across every location
  • Scheduled around your operating hours
  • Photo docs & clean per-property invoicing
  • Consistent standard across all your sites
Good Questions

Commercial Facility Maintenance, Answered

Do you work with single locations or only multi-site portfolios?

Both, gladly. While we're an ideal fit for property managers and multi-site operators who need a reliable, scalable facility partner across many buildings, we very much work with single-location businesses too, and we bring the same professionalism, response, and documentation to a one-office account as to a portfolio with dozens of sites. For a single location, the value is straightforward: you get a licensed, insured, professional team to handle your day-to-day repairs, preventive maintenance, and emergencies, so you can focus on running your business instead of chasing handymen and trades. Many of our single-location clients are offices, shops, restaurants, and medical or professional practices that simply want their space maintained reliably by one dependable partner, with clean invoicing and photo documentation for their records. As you grow, we grow with you — plenty of our larger accounts started as a single location and expanded knowing facility maintenance was one thing they'd never have to worry about. So whether you have one space or a hundred, we'd be glad to be your facility partner; the scope scales, but the reliability and quality are the same. Reach out and tell us about your space, and we'll explain exactly how we can help.

How fast do you respond, and do you cover emergencies?

Speed is one of the things we're known for, because we understand that in commercial space, downtime and disruption cost money and hurt your brand. For priority calls we target response under four hours, and we schedule routine and preventive work around your business hours to minimize any disruption to your operations, staff, and customers. For true emergencies — active leaks, electrical failures, security and lockout issues, storm or water damage, anything that threatens the property or your ability to operate — we maintain a 24/7 emergency line and respond around the clock, because these situations rarely happen during business hours and can't wait. Fast emergency response protects your property from escalating damage, protects you from liability, and keeps you open for business. Our licensed technicians arrive prepared, assess quickly, and either resolve the issue on the spot or stabilize it and give you a clear plan and timeline for the full fix. Everything is documented with photos and clear notes so you know exactly what happened and what was done. For accounts on a preventive-maintenance program, we're also working proactively to prevent many emergencies from happening in the first place. If reliable, fast response — including genuine after-hours coverage — matters for your business, that's exactly what we're built to provide, and we'll tailor response priorities to your specific operation.

Can you handle preventive maintenance programs, not just repairs?

Yes, and for many of our commercial accounts, a preventive-maintenance program is the core of the relationship and the smartest way to run a facility. Rather than only reacting when something breaks, we set up scheduled maintenance tailored to your space and equipment — regular walk-throughs and upkeep that catch small issues, wear, and developing problems before they turn into expensive failures, disruptions, or emergencies. The economics are compelling: preventive maintenance is almost always far cheaper than emergency repairs and the downtime, damage, and lost business they cause, and it keeps your space consistently professional and well-maintained rather than slowly deteriorating between crises. A program typically covers things like regular inspection and servicing of doors, hardware, fixtures, and finishes; proactive drywall, paint, and touch-up work to keep the space sharp; checking and addressing the small recurring issues a working space generates; and flagging larger items before they become urgent. We tailor the scope and frequency to your facility and budget, document every visit with photos, and give you clear reporting so you can see the condition of your space and the value of the program over time. For property managers and multi-site operators especially, a consistent preventive program across all locations means every space meets the same standard and there are far fewer surprises. We'll assess your space and propose a program that fits — reach out to get started.

How do you charge, and how does billing work across properties?

We keep billing clear, fair, and easy to reconcile, because we know businesses and property managers need clean records and predictable costs. For defined jobs like a specific repair or a build-out punch list, we provide a clear scope and price up front so you know what you're paying before we start, with no surprise charges. For ongoing maintenance, preventive programs, and multi-site relationships, we work out an arrangement that fits how you operate — commonly agreed rates for common services and time-and-materials for variable repairs, often with an authorization threshold under which we handle and document routine work and above which we get your approval first, so you control costs while offloading coordination. Across multiple properties, we organize our billing and documentation by location so your facility budgeting, accounting, and owner or corporate reporting are straightforward, and we provide photo documentation and clear invoicing that ties each charge to a specific job and site. Many of our property-management and multi-site clients tell us that our clean, well-organized billing and reporting is one of the things that makes us easy to work with, because it simplifies their own accounting and reporting up the chain. We're transparent about pricing, we don't pad bills or over-fix, and we're happy to structure the relationship in whatever way makes your operation run smoothly. The best next step is a conversation about your properties and how you like to operate, and we'll propose a billing structure that works for you.

Make facility maintenance the easy part of running your space.

Let's set up a relationship. Ashford handles preventive maintenance, repairs, and emergencies across your Chicago properties — reliably, professionally, and documented — so you can focus on your business.

Let's Talk About Your Properties

Tell us about your space or portfolio and what you need — preventive maintenance, on-demand repairs, or emergency coverage — and we'll tailor a plan.

  • Visit us412 N Wells St, Chicago, IL 60654
  • Call us(312) 555-0182
  • Email ushello@ashfordfacilities.com

Let's Talk About Your Properties