A Gentle Hand Through a Hard Transition
Whether you're settling a loved one's estate, helping a parent downsize, or facing a home that's become overwhelming, Heartwood handles the cleanout with patience and care — setting aside what matters, donating what we can, and never rushing you through it.
We Treat Your Belongings Like They're Our Own
An estate or hoarding cleanout is never really about the things — it's about a family in a tender moment. For twelve years, Heartwood has done this work the way we'd want it done for our own parents: slowly enough to be careful, thoroughly enough to be done, and always looking first for the photo, the ring, the letter that should never be lost. We set keepsakes aside for you, route usable items to donation, recycle what we can, and leave the home clean and ready for whatever comes next.
- ✓Keepsakes, documents & valuables set aside first
- ✓Usable belongings donated to local charities
- ✓Discreet, unmarked vehicles and uniformed crews
- ✓Home left broom-clean and ready for sale or handover
Care for Every Kind of Cleanout
Whatever the situation, we meet you where you are and handle it with dignity.
The Difference Care Makes
This is sensitive work. We've built everything we do around treating your family — and your loved one's belongings — with respect.
Compassion, Not Judgment
Especially with hoarding situations, we lead with empathy. No shame, no rush — just steady, respectful help.
Keepsakes Come First
Before anything leaves, we look for photos, documents, jewelry, and mementos and set them aside for you.
Donation Over Disposal
Usable furniture, clothing, and household goods go to local Portland charities — a dignified second life.
Licensed, Insured & Bonded
Discreet, background-checked crews and full coverage, so you can hand us the keys with confidence.
Gentle Answers to Common Worries
Nothing Sentimental Is Lost
We set aside photos, letters, documents, and valuables and confirm with you before anything is discarded.
You Set the Pace
Whether it takes a day or several visits, we move at a pace that's comfortable for you and your family.
Remote & Out-of-State Welcome
Handling things from afar? We send photos, communicate often, and manage the entire cleanout for you.
A Calm, Clear Path Forward
From the first conversation to a clean, settled home.
A Caring Consultation
We talk through your situation, walk the home if you'd like, and offer a clear, no-pressure plan and quote.
Sort With Care
Together or on your behalf, we separate keepsakes, donations, recycling, and disposal — keepsakes first.
Clear & Donate
Our discreet crew clears the home, delivers usable goods to charity, and recycles whatever it can.
Clean & Hand Back
We leave the home broom-clean and walk it through with you, ready for sale or the next chapter.
Trusted in the Hardest Moments
After my mother passed, I couldn't face her house. Heartwood handled everything with such gentleness — set aside every photo and letter for me, donated what they could, and never once made me feel rushed. A genuine kindness in a hard time.
My father's hoarding had taken over his home and I was overwhelmed and ashamed. The Heartwood crew were patient, non-judgmental, and worked at his pace. They treated him with dignity. I will never forget it.
We were downsizing my parents into assisted living on a tight timeline. Heartwood sorted keepsakes, coordinated donations, and left the house broom-clean for sale. Professional, warm, and worth every penny.
Here to Make This Easier
How much does an estate cleanout cost?
Every home and situation is different, so we provide a clear, written quote after a free consultation — by phone, photos, or an in-home visit. Pricing reflects the size of the home and the amount of belongings, and we'll always explain it plainly with no pressure and no hidden fees.
What happens to the belongings?
Keepsakes, documents, photos, and valuables are set aside for you first. Usable furniture, clothing, and household goods are donated to local Portland charities. We recycle what we can and only dispose of what truly cannot be reused.
Do you handle hoarding situations?
Yes, with care and zero judgment. Hoarding cleanups are sensitive, and we work at the pace of the individual and family, protecting privacy and dignity at every step. We've helped many Portland families through exactly this.
Can you work if I live out of state?
Absolutely. We regularly manage cleanouts for families handling an estate remotely. We send photos, check in before discarding anything sentimental, coordinate donations, and handle the entire process so you don't have to travel.
Are you licensed and insured?
We're fully licensed, insured, and bonded, and our crews are background-checked. We use discreet, unmarked vehicles so your family's privacy is respected throughout.
How quickly can you start?
We understand many cleanouts come with deadlines — a closing date, a move, a family timeline. After a consultation we can usually schedule within the same week, and we'll work with whatever timeframe you're facing.
Let Us Carry This Part for You
Reach out for a free, compassionate consultation. There's no pressure — just a clear path forward when you're ready.
Tell Us How We Can Help
Share a little about your situation and we'll reach out gently to talk through the next steps — at your pace, on your timeline.