31,000+ Doors Under ProgramWork Orders From Your PMSOne Invoice Per Property48-Hour Unit Turns
Multi-Family · HOA · Portfolios · DFW

Property Pest Control in Dallas

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31,000+
doors under program
4.8
Google reviews
hands typing on a laptop beside printed reports at a desk
Built Around Your Workflow

Work Orders In, Photo-Documented Closures Out

Your leasing office shouldn't be a pest-control dispatcher. Stonegate plugs into the workflow you already run: residents report through your portal, work orders route to us automatically, and techs close each one with photos, notes, and next steps your team can see in real time. Ninety-six percent close on the first visit — and the ones that don't get escalated automatically, not lost.

  • Work orders flow from your PMS
  • Photo-documented closures, same day
  • 96% first-visit resolution
  • Real-time status your office can see
31,000+Doors Under Program
48hrUnit-Turn Guarantee
96%Work Orders Closed On First Visit
14Years Serving DFW
The 48-Hour Unit Turn

From Work Order to Make-Ready, On the Clock

Pest treatment should never be the reason a unit sits vacant.

1

Hour 0: Work Order Lands

Your turn board flags the unit; the order routes to Stonegate automatically with unit history attached.

2

Hour 12: Inspection & Treatment

Tech inspects, treats, and flags anything structural — with photos into your system before lunch.

3

Hour 36: Verification

Follow-up check on anything that needed a second pass; monitors placed where history warrants.

4

Hour 48: Cleared for Make-Ready

Written clearance in the work order. Paint and clean crews roll in; leasing gets the unit back.

Why Portfolios Switch

The Boring Operational Stuff, Done Unusually Well

Nobody switches pest vendors for excitement. They switch for these four things.

One Invoice Per Property

GL-coded, unit-itemized, delivered monthly. Your AP team approves it in minutes, not meetings.

One Account Manager

A single human who knows your portfolio, answers their phone, and shows up to quarterly reviews with data.

Resident-Ready Communication

Prep sheets, notices, and door tags in English and Spanish — written for residents, not lawyers.

Pressure Trends Down

Exclusion and sanitation feedback per building mean fewer work orders each quarter — and we report the trend.

leasing agent showing an apartment to a prospective resident
The Reputation Math

Every Pest Review Costs You a Lease

Prospects read reviews mentioning roaches or bed bugs and cross the community off the list — no tour, no application, no second chance. The math is brutal: one festering pest thread can outweigh a renovation budget. A visible, responsive pest program is reputation defense. Residents see requests handled in days, managers see trends improving, and your Google reviews stop writing themselves in the wrong direction.

  • Resident requests handled in 24–72 hours
  • Bed bug protocol protects the whole building
  • Amenity spaces on preventive rotation
  • Trend reporting for your reputation team
Onboarding

Switching Vendors Without the Coverage Gap

Most portfolios are fully transitioned within 30 days — between service cycles.

01

Portfolio Walk

We audit each property's pressure points, device network, and history — and price per door, in writing.

02

Workflow Hookup

Work-order routing, invoicing format, and reporting cadence configured to match your systems.

03

Cycle-Aligned Cutover

We start the day after the old vendor's last cycle — zero coverage gap, zero double billing.

04

First Quarterly Review

Ninety days in, your account manager walks the numbers with you: closures, trends, and what to fix next.

Procurement

What Property Teams Ask First

How is portfolio pest control priced?

Per door, per month, set by property type and pest pressure — quoted after a free portfolio walk. Unit turns and bed bug responses can be inside the program rate or per-event, whichever fits your budget model. One invoice per property, GL-coded.

Can you take work orders from our property management system?

Yes — that's the default. We work inside the workflow your teams already use, and techs close orders with photos and notes your office sees in real time.

What's your bed bug protocol?

Same-day inspection of the reported unit, adjacent-unit checks (the four neighbors), bilingual prep instructions, treatment within the response window, and written clearance. The goal is containing the building, not just treating the unit.

How fast are unit turns really?

48 hours from work order to written clearance, guaranteed on program properties. Across last year we hit it on 96% of turns; the exceptions were structural issues we flagged in hour one.

Do residents need to be home for service?

For scheduled common-area and exterior work, no. For in-unit service we follow your notice-to-enter process, and door tags document every entry — bilingual, timestamped, photographed.

Can you handle mixed portfolios — apartments plus scattered single-family?

Yes. Multi-family communities run on scheduled programs; scattered sites run on routed service days with per-home records. One contract, one invoice format, one account manager across all of it.

Free Portfolio Walk

Get a Per-Door Price for Your Whole Portfolio

A senior account manager walks your properties, maps the pressure, and quotes per door — usually within a week.

Request Your Portfolio Walk

Request Your Portfolio Walk