Contact Zarla
Reach the right people at Zarla.
Support: help@zarla.com · Press: press@zarla.com · Partnerships: hello@zarla.com. Or use the form below. Replies by email, usually within 24 hours.
Help, plans & safety
Need a hand? Start here.
Help with your website
Most answers are in the Help Center. If yours isn't, write to us — Zarla's help assistant answers common questions first, and a person handles the rest, by email.
Visit the Help Center or email help@zarla.comPlans & pricing
Not sure which plan fits, or whether Zarla suits your business? See the plans, or ask — you'll get a straight answer by email, not a sales call.
See plans Ask a questionReport a site
Seen a Zarla-hosted site used for a scam, phishing or impersonation? Tell us — a person reviews every report, and we act quickly.
Report abuse Copyright complaints (DMCA)Partnerships & press
Want to work with Zarla? Pick your door.
Agencies & freelancers
Build, manage or market client sites — no design or code skills needed — whether you run an agency or are starting one. Free partner-directory listing, branded client reports, no platform fee.
Become a Zarla Partner How agencies use ZarlaMember perks & referral partnerships
Run a marketplace, franchise, association, membership program or coaching business? Give your members a Zarla offer — a link of your own, and a page carrying both your logo and ours.
Tell us about your membersCreators & affiliates
Reach small business owners on YouTube, a newsletter or a community? Zarla works with creators individually, not through a self-serve affiliate link. Tell us who you reach and how.
Tell us about your audiencePress & media
Writing about AI, small business or website builders? The fact sheet below is checkable; for screenshots, a logo or a founder's comment, say what you need and by when. A person reads every press inquiry.
Send a press inquiry Zarla at a glanceIntegrations & technology partners
Building something that should connect to Zarla? It already runs as an MCP server, so Claude, ChatGPT and other AI assistants can operate a site. Tell us what you're building.
Start a conversation How the MCP server worksSend a message
Or just write to us.
Zarla at a glance
Zarla, in plain facts.
- Founded
- 2022 · Eddie Machaalani (co-founder of BigCommerce) and Adam Seabrook
- Company
- Zarla Inc., a United States company · team across the US, Australia and the Philippines
- Customers
- Nearly 2,000 small businesses run on Zarla (as of launch, September 2026)
- Reviews
- 4.8/5 from 4,400+ reviews on Trustpilot, Google and Capterra (counted June 22, 2026) · Trustpilot · Google · Capterra · All reviews
- Hosting
- Google Cloud
- Relaunched
- September 2, 2026 — the new Zarla, rebuilt around AI
- Support
- help@zarla.com for support; hello@zarla.com for everything else · replies usually within 24 hours · Service status
- Policies
- Privacy · Terms · Refund policy · Copyright & DMCA · Report a site
Facts checked September 21, 2026.
Every number is dated. Every address is answered. Quote freely.
Common questions
Working with Zarla.
How do I contact Zarla support?
Start at the Help Center (zarla.com/help). If your answer isn't there, email help@zarla.com or send a support request from your Zarla dashboard. Zarla's help assistant answers common questions first; a person handles the rest, by email, usually within 24 hours. Service status is at status.zarla.com.
Does Zarla have a phone number or live chat?
No. Zarla runs support by email and through the Help Center, not by phone or live chat. Email help@zarla.com, use the form on this page, or send a request from your Zarla dashboard — replies come by email, usually within 24 hours. If your site is down, check status.zarla.com first.
Does Zarla have a partner program for agencies and freelancers?
Yes. Zarla Partners is for agencies, freelancers and anyone starting an agency for the first time, who build, manage or market client sites on Zarla. Listing in the partner directory is free — permanently — with no platform fee, and client reports carry your logo. Apply at zarla.com/partners/apply; a person reviews every application, usually within 3 business days.
Does Zarla offer member perks or referral partnerships for associations, franchises and networks?
Yes — for organizations that serve small businesses. Marketplaces, franchises, industry associations, membership programs and business coaches can give their members a Zarla offer (a member perk or member benefit): a co-branded page carrying both logos, a link of your own, and the offer applied automatically at checkout. Terms are agreed partner by partner. Email hello@zarla.com or use the form on this page with who your members are, how many, and where they are.
Does Zarla have an affiliate program?
Zarla has no self-serve affiliate program; it works with creators individually, with terms agreed for each. Creators who reach small business owners (YouTube, newsletters, podcasts, communities, courses) are welcome — tell us who you reach and how, by email (hello@zarla.com) or the form on this page.
Can I white-label or resell Zarla under my own brand?
No. Zarla is not white-label: the platform and dashboard carry the Zarla name. Your brand carries the client relationship — client reports carry your logo, you set your own prices and keep 100% of what you charge, and Business-plan sites can remove the “Made with Zarla” badge.
How do I contact Zarla for press or media inquiries?
Email press@zarla.com, or use the form on this page with “Press & media” as the topic — outlet and deadline in the first line, please. The newsroom at zarla.com/press carries every press release, the fact sheet, the founder bio and logo files — quote them freely. For screenshots or a comment from the founders, say what you need and by when.
Does Zarla have an API or an MCP server for integrations?
Zarla runs as an MCP server, so Claude, ChatGPT, Cursor and other MCP-aware AI tools can build and manage a Zarla site (see zarla.com/features/mcp-website-builder). Other integrations are arranged by conversation: for a data connection, a listing or an app that should talk to Zarla, email hello@zarla.com with what you're building and who it's for.
Who founded Zarla?
Eddie Machaalani, co-founder of BigCommerce, and Adam Seabrook founded Zarla in 2022. The new Zarla — rebuilt around AI — launched publicly on September 2, 2026, and nearly 2,000 small businesses run on it. Email and the form on this page reach the team directly.
Where is Zarla based?
Zarla Inc. is a United States company, with a team spread across the US, Australia and the Philippines. It serves small businesses around the world; email and the form on this page reach the team directly.
How do I report a scam or phishing site built with Zarla?
Email abuse@zarla.com with the site's address and what you saw, or start at zarla.com/report-abuse. Copyright complaints go through zarla.com/dmca. A person reviews every report, and Zarla acts on confirmed abuse quickly.
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