Booking pages spell out your cancellation policy
Zarla now spells out your cancellation policy in plain words on your booking page, in booking emails, and on the confirmation screen, so customers know what happens if they cancel.
Your booking page, the agree checkbox, the confirmation screen, and your confirmation and reminder emails now say your cancellation policy in plain words: until when a customer can cancel free, and what happens after that.
The wording matches how the customer pays. A deposit, a full payment, a callout fee on a quote request, and pay-later bookings each get the sentence that is true for them, and a quote request with a callout fee says plainly that the fee is refunded in full if they cancel.
The confirmation screen also gives customers a call and a text button for changes, so a reschedule stays a quick conversation with you.
- What it does
- Customers book appointments or service calls from your website; bookings sync to Google Calendar, and you can take a deposit or full payment through your own Stripe account.
- Who gets it
- Included on every plan
- Good for
- trades and home-service businesses, laundromat, health and wellness practices, beauty and grooming businesses, gyms and fitness studios, professional services, kids activities, party hire and 75 more
- This update
- Available since
- Full story
- Online booking