Window Cleaning Business Plan: Free Template, Sample Plan and Startup Costs (2026)

Typical startup costs of $2,685–$15,585, what owners really earn, the licenses you'll need in the US, how to write every section, and a complete sample plan for Northlight Window Cleaning — free to download as a Word template or PDF, or make it yours in five questions.

No sign-up to write it or download it. Built from your answers, not by AI.

Window cleaning business plan at a glance

Starting a window cleaning business in the US typically costs $2,685–$15,585. Typical monthly costs run $498–$980 before owner pay and tax. Typical published US price for a home window cleaning job, averaging $221: $150–$302.

  • Licenses and permits in the US (5 in all): business registration, local business license and EIN; OSHA ladder and fall-protection rules once you hire; and sales tax on window cleaning in the states that charge it — the rules vary by state.
  • The plan: eleven sections, from the executive summary to what a lender, a landlord or an investor will ask for, written from five questions — free, no sign-up to write it.
  • The sample plan on this page: Northlight Window Cleaning, Boise, ID — a fictional window cleaning business, a one-person window cleaning service for homes and main-street storefronts.
  • The first 30 days: 8 steps, starting with “Register the business, take the free EIN, open a business bank account and check whether your city wants a license”.
  • Downloads: the fill-in template as Word and PDF, and the sample plan as PDF — free, no email address.

Facts checked September 25, 2026. Every figure is a published US range, not a quote; the sources are listed on this page, which covers how to write a window cleaning business plan, the complete sample plan and the free template.

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The numbers first

$2,685–$15,585to start a window cleaning businessTypical US range, required lines
$150–$302typical published US price for a home window cleaning job, averaging $221
$4–$15typical published US price per pane; screens about $5 each and hard-water stain removal about $15 a pane
$40–$75typical published US price per visit for a storefront on a regular route

Startup costs

What it costs to start a window cleaning business

Typical US ranges, whole dollars. Optional lines are marked and left out of the total. The struck-through lines are what a Zarla plan covers, with the reason beside each; the generator turns this table into your own list.

Window cleaning business startup costs
ItemLowHigh
Working capital: fuel, supplies and your own bills for the first monthsPublished window-cleaning startup guides put working capital at about $800–$2,500 — storefront routes and homeowners pay quickly, but the first season is slow while reviews build.$800$2,500
Water-fed pole and pure-water system (a DI tank or an RO cart)An entry pole-and-tank kit runs about $805 at window-cleaning suppliers, and a mid-range system $1,500–$4,000. Carbon-fiber poles alone run about $423–$3,759; DI tanks from $319; RO/DI carts $1,519–$5,766.$800$4,000
Squeegees, scrubbers, buckets, a belt and scrapersMost brand starter kits run about $200–$530 at window-cleaning suppliers; single squeegees are $11–$61 and scrubbers $14–$71.$200$530
An extension ladder and ladder levelersA 28-foot fiberglass extension ladder is about $459–$599 and ladder levelers and stabilizers $57–$425.$520$1,025
Insurance (first installment): general liability and commercial autoInsureon's median premiums for window cleaners (September 2026): general liability $78 a month ($931 a year) and commercial auto $250 a month ($3,001 a year) — about $328 a month together, or about $3,930 paid for the year up front.$330$3,930
Website, online booking and Google Business ProfileIncluded with ZarlaYour Zarla plan includes the website — prices, photos of your work and online booking — and walks you through your Google Business Profile; a designer typically charges $2,000 or more to build one.$0$2,500
Scheduling, invoicing and customer records (first year)Mostly included with ZarlaBooking, invoicing and a customer list with reminders come with your Zarla plan; accounting software is separate.$0$600
Business registration, LLC, local license and EINState filing fees run from $35 in Montana to $500 in Massachusetts, and a city or county business license about $50–$500; the EIN from the IRS is free.$35$500
A used truck or van to carry ladders and the water system (optional)Optional — typically $3,000–$8,000. Published window-cleaning startup guides put a used work vehicle at about $3,000–$8,000; many cleaners start with a pickup or SUV and a ladder rack they already own.$0$0
Harness and lanyard for work at height (optional)Optional — typically $155–$350. A harness runs about $80–$180 and a lanyard $75–$170 at window-cleaning suppliers — needed the moment you work anywhere a ladder or a pole can't safely reach.$0$0
Van-mounted pure-water system with a hose reel (optional)Optional — typically $3,500–$14,000. Van and skid-mounted systems run about $3,519–$14,012 at window-cleaning suppliers — the step up once the pole work fills the week.$0$0
Launch marketing: door hangers, yard signs and local ads (optional)Optional — typically $500–$2,000. Published window-cleaning startup guides put launch marketing at about $500–$2,000.$0$0
Typical total (required lines)$2,685$15,585

Startup ranges: 2026 window-cleaning supplier prices for water-fed pole kits (from about $805), carbon-fiber poles ($423–$3,759), DI tanks (from $319), RO/DI carts ($1,519–$5,766) and van-mounted systems ($3,519–$14,012), starter tool kits ($200–$530), ladder levelers and stabilizers ($57–$425), harnesses ($80–$180) and lanyards ($75–$170); a published price for a 28-foot fiberglass extension ladder ($459–$599); published window-cleaning startup guides (a mid-range water-fed system $1,500–$4,000, working capital $800–$2,500, a used vehicle $3,000–$8,000, launch marketing $500–$2,000, a city or county license $50–$500); Insureon's median premiums for window cleaners (September 2026); and state business-registration filing fees ($35 to $500) — compiled 2026 as ranges. Ranges are what a small operation typically pays in the US; replace them with real quotes as you get them.

Monthly costs

What it costs to run each month

Typical monthly operating costs for a small operation, before the owner's own pay.

CostTypical monthly range
Insurance: liability, commercial auto and a janitorial bond$328–$340
Fuel$150–$400
Pure-water resin and filter replacements$20–$190
Scheduling, invoicing and customer records (included with Zarla)$0–$50

Typical total: $498–$980 a month. Monthly ranges, prices and pay: Insureon's median premiums for window cleaners (general liability $78, business owner's policy $81, commercial auto $250, janitorial bond $9 and workers' compensation $114 a month), the published fuel range for a one-vehicle cleaning business ($150–$400 a month), supplier prices for replacement DI cartridges ($17–$192) and resin (how often depends on your water's hardness), HomeAdvisor's 2026 US prices (a home window cleaning job $150–$302, averaging $221; $4–$15 a pane; screens about $5 each; hard-water stain removal about $15 a pane), Housecall Pro's published storefront rate ($40–$75 a visit), OSHA's 29 CFR 1910.23, 1910.27 and 1910.28, the Texas, Connecticut and Ohio sales-tax rules, and the US Bureau of Labor Statistics' May 2025 median pay for janitors and cleaners ($36,840), checked 2026. Lines marked (included with Zarla) are what those tools cost separately — with Zarla they are part of one monthly plan.

How much a window cleaning business makes

A window cleaner earns homes per day plus storefront stops, and the two do different jobs. Homes pay the bigger tickets — a whole house inside and out is a half-day at $150 or more — but most book once or twice a year, so the business lives on booking every customer's next clean before you leave. Storefronts pay small tickets, but a route of regular shops on the same street, cleaned every week or month, is the steady income that carries the slow weeks. Once you own the pole and the ladders, the direct cost of each job is mostly fuel and a little soap and resin, so margins are high; the costs that decide the year are the insurance, the vehicle and the weather. Winter and rainy weeks slow the work in much of the US, which is why the cash reserve and the storefront route matter. A hired cleaner's pay sits near the US Bureau of Labor Statistics' May 2025 median for janitors and cleaners, $36,840 a year — the occupation window washers are counted in. The price ranges are HomeAdvisor's published 2026 US figures, and the storefront rate is Housecall Pro's published range.

  • $150–$302 — typical published US price for a home window cleaning job, averaging $221
  • $4–$15 — typical published US price per pane; screens about $5 each and hard-water stain removal about $15 a pane
  • $40–$75 — typical published US price per visit for a storefront on a regular route

Licenses and permits

Licenses, permits and insurance for a window cleaning business

What you need before you can legally trade in the US. Rules vary by state and city — confirm each item with your local licensing office and an accountant.

RequirementWhat it means
Business registration, local business license and EINMost of the US has no license for window cleaning itself: you register the business with your state and take out a general business license where your city or county requires one (about $50–$500). State filing fees run $35 to $500, and the EIN from the IRS is free.
OSHA ladder and fall-protection rules once you hireIn the US the OSH Act doesn't cover a self-employed owner working alone, but it applies from your first employee: portable ladders are inspected before each shift and extended 3 feet above an upper landing (29 CFR 1910.23), and work 4 feet or more above a lower level on an unprotected side or edge needs fall protection (29 CFR 1910.28, which excludes portable ladders). Follow the same rules alone — a fall is the trade's biggest risk.
Sales tax on window cleaning in the states that charge itUS states differ: Texas taxes window washing as a real property service for homes and businesses, Connecticut taxes window cleaning services, and Ohio taxes window cleaning unless you sell less than $5,000 of it in a year. Ask your state revenue department before you set your prices.
General liability, commercial auto and a janitorial bondInsureon's median premiums for window cleaners are $78 a month for general liability, $81 for a business owner's policy, $250 for commercial auto and $9 for a janitorial bond — and $114 for workers' compensation, which most US states require once you hire (Texas leaves it optional). Storefronts and property managers will ask for the certificate before you start.
Rope-descent work only on anchors the building owner has certifiedCommercial high-rise work is a specialist business. Under OSHA's 29 CFR 1910.27 a rope descent system needs the building owner's written certification that each anchor was inspected, is inspected every year and is certified at least every 10 years, rated for 5,000 pounds per worker, and it can't be used above 300 feet unless other access is infeasible or more hazardous. New York adds its own rules for cleaning the windows of public buildings (Labor Law §202).
No certification is required — IWCA training is voluntaryIn the US no law requires a window-cleaning certification. The International Window Cleaning Association's safety training is the credential commercial customers recognize, and worth taking before you work at height.

How to write it

How to write a window cleaning business plan

The sections a lender, a landlord or an investor expects to see — and what goes in each one for a window cleaning business. Northlight Window Cleaning's sample plan below follows this outline exactly.

01

Executive summary

One page, written last: what the business is, where it trades, who it serves, what it costs to start — typically $2,685–$15,585 for a window cleaning business — and where that money is coming from. Someone who reads nothing else should still know the whole plan. For Northlight Window Cleaning below, that page says: a one-person window cleaning service for homes and main-street storefronts in Boise, ID, $7,586 to start.

02

Products and services

What you offer and how you charge for it. For a window cleaning business that usually means exterior and interior window cleaning for homes; water-fed pole cleaning for second-story glass; and screen, track and sill cleaning. Keep the base offer simple and price the add-ons separately.

03

Market analysis

Who pays, and why they'd pick you: homeowners who want their windows done every spring and fall, inside and out; shops, restaurants and offices on a main street that want clean glass every week or month. Name the two or three local competitors a customer would compare you with and the one thing you do better. Skip the market-size statistics — a lender wants your customers, not the industry's.

04

Marketing strategy

How those customers find you: Google Business Profile and Google — “window cleaning near me” is how most homeowners find a cleaner; walking the main street with a storefront price card — shop owners decide on the spot; and door hangers and yard signs on the street where you just finished a job. Put a cost and an expected result beside each channel, and say which one you'll start with.

05

Operations plan

The week to week, plainly: every home quoted by the window or the pane, with screens, tracks and hard-water stains priced as add-ons; storefronts grouped into routes by street, so a morning covers a block; and ladders set at the right angle and checked before every job, and a water-fed pole wherever it keeps you off the ladder. If the plan can't say who does what on an ordinary Tuesday, it isn't finished.

06

Startup costs

Every line you'll spend before you start, with a running total — typically $2,685–$15,585 for a window cleaning business, and the two biggest lines (water-fed pole and pure-water system; insurance) move it most. The table above is the starting list; replace each range with a real quote as you get one.

07

Financial plan

Typical monthly costs ($498–$980 a month for a small window cleaning business, before your own pay), the monthly sales you're aiming for (Northlight Window Cleaning plans on $7,000 a month), and how many months it takes to recover the startup budget. Use ranges until you have quotes, and never invent a revenue forecast to make the page look full.

08

Milestones, risks and the appendix

The first 30 days as a dated to-do list. Northlight Window Cleaning's begins: register the business, take the free EIN, open a business bank account and check whether your city wants a license. Then the risks, said out loud: a fall from a ladder is the trade's biggest danger — the ladder set wrong once is enough, which is why a water-fed pole is worth buying early. Then the licenses and permits you'll need, and what a lender will ask for beyond the plan: two years of personal tax returns and a personal financial statement, for a start.

The sample plan

Northlight Window Cleaning is a fictional window cleaning business in Boise, ID — a one-person window cleaning service for homes and main-street storefronts. The plan below is exactly what the free generator writes from five answers, in the outline above, with every number calculated from the figures on this page rather than invented. Read it as a worked example, then make it yours.

Business plan

Sample plan · fictional business

A complete window cleaning business plan: Northlight Window Cleaning

Boise, ID · Startup plan · a fictional window cleaning business, written by the free generator from five answers

Executive summary

Northlight Window Cleaning is a new window cleaning business in Boise, ID offering exterior and interior window cleaning for homes; water-fed pole cleaning for second-story glass; screen, track and sill cleaning; hard-water stain removal; storefront window routes, weekly or monthly; and gutter cleaning as an add-on. The model is a route of regular storefronts for steady income, homes cleaned inside and out every spring and fall, and every home customer booked for their next clean before the cleaner leaves.

Startup budget: $7,586 across 8 items, funded from savings. Target: $7,000 in monthly sales.

Twelve months from now, success looks like this: A storefront route of forty regular shops and a spring and fall calendar of repeat homes booked before the season

Products and services

Northlight Window Cleaning's core service is exterior and interior window cleaning for homes. Every home is quoted by the window or the pane with add-ons priced up front, the glass is checked for damage before the work starts, and second-story glass is cleaned from the ground with a water-fed pole wherever it can be.

  • Exterior and interior window cleaning for homes
  • Water-fed pole cleaning for second-story glass
  • Screen, track and sill cleaning
  • Hard-water stain removal
  • Storefront window routes, weekly or monthly
  • Gutter cleaning as an add-on

Market analysis

The customers are homeowners who want their windows done every spring and fall, the shops, restaurants and offices that want clean glass every week or month, the realtors and sellers getting a house ready to list, and the property managers with many buildings to keep up.

  • Homeowners who want their windows done every spring and fall, inside and out
  • Shops, restaurants and offices on a main street that want clean glass every week or month
  • Realtors and sellers getting a house ready to list
  • Property managers and homeowners' associations with many buildings to keep up

Marketing strategy

Homeowners will find the business on Google — they search “window cleaning near me” and book the cleaner whose prices, photos and reviews they trust, so the Google Business Profile and a website with online booking decide who gets the job. Storefronts are won on foot, one street at a time, and word of mouth, door hangers and yard signs on the street of every finished job bring the neighbors.

  • Google Business Profile and Google — “window cleaning near me” is how most homeowners find a cleaner
  • Walking the main street with a storefront price card — shop owners decide on the spot
  • Door hangers and yard signs on the street where you just finished a job
  • Word of mouth and reviews from neighbors, plus realtors who need a house ready to list
  • A website with your prices, photos of your work and online booking

Operations plan

The owner cleans, quotes and books in year one, runs the storefront route on fixed days, checks the ladders and the pure-water system before every job, and tracks homes per week, route stops and the average ticket — adding a van-mounted system and a second cleaner only when the calendar is full.

  • Every home quoted by the window or the pane, with screens, tracks and hard-water stains priced as add-ons
  • Storefronts grouped into routes by street, so a morning covers a block
  • Ladders set at the right angle and checked before every job, and a water-fed pole wherever it keeps you off the ladder
  • Scrapers kept off tempered glass, and any scratch or chip on the glass pointed out to the customer before you start
  • Every home customer booked for their next clean in six months before you leave
  • The pure-water system's resin checked and replaced before it leaves spots on the glass

Startup costs

What it will take to open the doors, funded from savings.

Startup costs
ItemAmount
Working capital: fuel, supplies and your own bills for the first months$1,650
Water-fed pole and pure-water system (a DI tank or an RO cart)$2,400
Squeegees, scrubbers, buckets, a belt and scrapers$365
An extension ladder and ladder levelers$773
Insurance (first installment): general liability and commercial auto$2,130
Website, online booking and Google Business Profile$0
Scheduling, invoicing and customer records (first year)$0
Business registration, LLC, local license and EIN$268
Total$7,586

Typical range to start a window cleaning business in the US: $2,685–$15,585. Your list is what you decided to spend — replace estimates with real quotes as you get them. Website, online booking and Google Business Profile: Your Zarla plan includes the website — prices, photos of your work and online booking — and walks you through your Google Business Profile; a designer typically charges $2,000 or more to build one. Scheduling, invoicing and customer records (first year): Booking, invoicing and a customer list with reminders come with your Zarla plan; accounting software is separate.

Financial plan

The numbers below come from your own startup list and typical monthly costs for a one-person window cleaning business in the US. Insurance is the biggest steady cost and each job's supplies are small, so the plan turns on how many homes and storefront stops a week, at what average ticket, cover it — and on booking repeat cleans before the quiet season.

Typical monthly operating costs for a window cleaning business: $498–$980 a month, before the owner's own pay.

At $7,000 in monthly sales, Northlight Window Cleaning would clear $6,020–$6,502 a month before owner pay and tax, and recover the $7,586 startup budget in roughly 2 months.

Typical monthly operating costs
CostTypical range
Insurance: liability, commercial auto and a janitorial bond$328–$340
Fuel$150–$400
Pure-water resin and filter replacements$20–$190
Scheduling, invoicing and customer records (included with Zarla)$0–$50

US ranges for a small operation; replace with your own figures as you learn them. Lines marked (included with Zarla) are what those tools cost separately — with Zarla they are part of one monthly plan.

Risks and honest downsides

Every window cleaning business plan should say out loud what can go wrong. For Northlight Window Cleaning, the real risks are:

  • A fall from a ladder is the trade's biggest danger — the ladder set wrong once is enough, which is why a water-fed pole is worth buying early
  • Winter, rain and short days slow the work in much of the US, so the cash reserve and the storefront route carry the quiet months
  • Scratched or chipped glass turns into a claim — scrapers stay off tempered glass, and damage is pointed out before you start
  • Most homes book once or twice a year, so a business that doesn't book the next clean before it leaves has to find new customers every season
  • One person is one point of failure: an injury or a broken-down vehicle stops the income until it's fixed

Licenses, permits and insurance

What Northlight Window Cleaning needs before it can legally trade in the US. Rules vary by state and city — confirm each item with your local licensing office and an accountant.

  • Business registration, local business license and EIN — Most of the US has no license for window cleaning itself: you register the business with your state and take out a general business license where your city or county requires one (about $50–$500). State filing fees run $35 to $500, and the EIN from the IRS is free.
  • OSHA ladder and fall-protection rules once you hire — In the US the OSH Act doesn't cover a self-employed owner working alone, but it applies from your first employee: portable ladders are inspected before each shift and extended 3 feet above an upper landing (29 CFR 1910.23), and work 4 feet or more above a lower level on an unprotected side or edge needs fall protection (29 CFR 1910.28, which excludes portable ladders). Follow the same rules alone — a fall is the trade's biggest risk.
  • Sales tax on window cleaning in the states that charge it — US states differ: Texas taxes window washing as a real property service for homes and businesses, Connecticut taxes window cleaning services, and Ohio taxes window cleaning unless you sell less than $5,000 of it in a year. Ask your state revenue department before you set your prices.
  • General liability, commercial auto and a janitorial bond — Insureon's median premiums for window cleaners are $78 a month for general liability, $81 for a business owner's policy, $250 for commercial auto and $9 for a janitorial bond — and $114 for workers' compensation, which most US states require once you hire (Texas leaves it optional). Storefronts and property managers will ask for the certificate before you start.
  • Rope-descent work only on anchors the building owner has certified — Commercial high-rise work is a specialist business. Under OSHA's 29 CFR 1910.27 a rope descent system needs the building owner's written certification that each anchor was inspected, is inspected every year and is certified at least every 10 years, rated for 5,000 pounds per worker, and it can't be used above 300 feet unless other access is infeasible or more hazardous. New York adds its own rules for cleaning the windows of public buildings (Labor Law §202).
  • No certification is required — IWCA training is voluntary — In the US no law requires a window-cleaning certification. The International Window Cleaning Association's safety training is the credential commercial customers recognize, and worth taking before you work at height.

Milestones: the next 30 days

The first month's to-do list for Northlight Window Cleaning, in order:

  • Register the business, take the free EIN, open a business bank account and check whether your city wants a license
  • Buy general liability and commercial auto cover before your first job
  • Buy a squeegee kit, an extension ladder with levelers, and a water-fed pole with a pure-water tank
  • Practice on your own house and a friend's until a whole home takes you half a day
  • Set your prices by the window or the pane, with screens, tracks and hard-water stains as add-ons
  • Walk your main street with a storefront price card and sign your first ten regular shops
  • Set up a free Google Business Profile with photos of your work, and put your website live with online booking
  • Hang door hangers on the street after every home job, and ask every happy customer for a Google review

Appendix: what a lender will ask for

This plan tells the story and shows the numbers. If you take it to a bank, expect to be asked for these documents as well:

  • Two years of personal tax returns and a personal financial statement
  • A month-by-month 12-month cash-flow projection built from homes per week, storefront stops and your average ticket
  • Quotes for the water-fed system, ladders or vehicle the loan would pay for
  • Insurance certificates for general liability and commercial auto
  • A list of the storefronts already on your route
  • Your credit report
Written with Zarla · zarla.com/business-plan-generator

Every figure in Northlight Window Cleaning's plan is a typical US range from the tables above or arithmetic on the sample's own startup list and $7,000 monthly sales target — nothing is a market projection. The template downloads above are the same plan with [bracketed] lines for your own business.

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Window cleaning business plan FAQ

How much does it cost to start a window cleaning business?

Typically $2,685–$15,585 in the US, counting every required line in the table above. The range is wide because the biggest items (water-fed pole and pure-water system; insurance) depend on what you already have and where you are. The free generator turns the table into your own list with your own figures.

How much can a window cleaning business make?

$150–$302 typical published US price for a home window cleaning job, averaging $221; $4–$15 typical published US price per pane; screens about $5 each and hard-water stain removal about $15 a pane; $40–$75 typical published US price per visit for a storefront on a regular route. A window cleaner earns homes per day plus storefront stops, and the two do different jobs. Homes pay the bigger tickets — a whole house inside and out is a half-day at $150 or more — but most book once or twice a year, so the business lives on booking every customer's next clean before you leave. Storefronts pay small tickets, but a route of regular shops on the same street, cleaned every week or month, is the steady income that carries the slow weeks. Once you own the pole and the ladders, the direct cost of each job is mostly fuel and a little soap and resin, so margins are high; the costs that decide the year are the insurance, the vehicle and the weather. Winter and rainy weeks slow the work in much of the US, which is why the cash reserve and the storefront route matter. A hired cleaner's pay sits near the US Bureau of Labor Statistics' May 2025 median for janitors and cleaners, $36,840 a year — the occupation window washers are counted in. The price ranges are HomeAdvisor's published 2026 US figures, and the storefront rate is Housecall Pro's published range.

What licenses and permits do I need to start a window cleaning business in the US?

Business registration, local business license and EIN; OSHA ladder and fall-protection rules once you hire; sales tax on window cleaning in the states that charge it; general liability, commercial auto and a janitorial bond; and rope-descent work only on anchors the building owner has certified. Rules vary by state and city — confirm each item with your local licensing office and an accountant before you spend on it.

Do I need a business plan to start a window cleaning business?

You need the thinking more than the document: what you'll offer, who pays, what it costs to start, what it costs to run each month and how long the budget takes to recover. A lender, a landlord or an investor will ask for the document — and for things beyond it: two years of personal tax returns and a personal financial statement; a month-by-month 12-month cash-flow projection built from homes per week, storefront stops and your average ticket. The sample plan above has every section; the generator writes yours from five questions.

Can I turn this business plan into a website?

Yes — that's the point. Your plan's own marketing section says people will find you on Google and through word of mouth; a website is how both happen. Zarla builds your window cleaning business website from what you've already told us — free to build, pay when you publish.

Is there a free window cleaning business plan template?

Yes. The window cleaning business plan template on this page downloads free as a Word document or a PDF — no email, no sign-up. It's the complete plan for a placeholder business with [bracketed] lines to fill in, and the typical figures for a window cleaning business already in the tables. The generator writes the same plan with your own name, city, services and numbers in five questions.

What should a window cleaning business plan include?

The sections a lender, a landlord or an investor expects: an executive summary, products and services, market analysis, marketing strategy, an operations plan, startup costs, a financial plan, the risks, licenses and permits, milestones and an appendix. Northlight Window Cleaning's sample plan above has all eleven, and the section-by-section notes explain what goes in each one for a window cleaning business.