Zarla's help assistant answers common questions first, and a person handles the rest. Here's how to reach one.
Already chatting with Zarla's assistant?
Say you'd like to speak to a person, right there in the same conversation. The assistant passes the conversation to our team, and a person replies to you in the same thread. You don't need to go anywhere else, click anything extra, or start over.
Start a new conversation
- In the sidebar, click Help.
- Click New ticket and describe what's going on.
You'll get an answer in the same place, and we'll email you when there's a reply — so you don't have to keep the tab open.
Not signed in?
- Click Contact us at the bottom of the Help Center — a short form opens; tell us your email and what you need, and we'll get back to you there.
- Or email hello@zarla.com.
What speeds things up
Include your website address (or the email you signed up with) and a quick note on what you expected vs. what happened. A screenshot helps too — you can attach images to your ticket.
We don't offer phone support today — messages are the fastest way to reach us, and they let us look into your site properly before replying.