Your customers cancel online, on your terms
Zarla now gives every booked appointment a private link where your customer can cancel online when cancelling costs them nothing.
The link is in the confirmation email, on the confirmation screen and in each reminder. A customer who lost it can ask for a new one from your booking page.
When cancelling would cost them some of what they paid, the page shows them how to reach you instead, so that conversation stays yours.
A cancelled time opens up again, your bookings list says Cancelled by customer, and you get an email at the address your booking alerts go to.
- What it does
- Customers book appointments or service calls from your website; bookings sync to Google Calendar, and you can take a deposit or full payment through your own Stripe account.
- Who gets it
- Included on every plan
- Good for
- trades and home-service businesses, laundromat, health and wellness practices, beauty and grooming businesses, gyms and fitness studios, professional services, kids activities, party hire and 75 more
- This update
- Available since