Your site comes with a contact form wired up and ready — when a visitor fills it in, the enquiry lands in the Inbox in Contacts and you get an email notification. Nothing to set up.
How it works
- A visitor fills in the form on your published site (name, contact details, what they need).
- The enquiry appears instantly in Contacts in your sidebar, on the Inbox tab — see Viewing your leads.
- You also get an email notification so you can reply fast: see Talk to your customers. Speed matters: most customers go with whoever responds first.
Change what the form asks
Click the form in the editor and tell the AI what you want:
- "Add a phone number field"
- "Ask which service they need, with a dropdown of my services"
- "Make the message field optional"
Change the thank-you message
After a visitor sends the form, your thank-you message replaces it on the page. To change it, ask the AI in the editor: "Change the thank-you message to …". For a form section, you can also click it, open More options and edit Thank-you message. Write it in your site's language.
Type {{name}} where the visitor's first name should go: "Thanks {{name}}, we'll call you today." If they didn't give a name, it's left out. Your live site shows the new message after you publish.
Change where notifications go
Notification emails go to your account email by default. To use a different address: Site settings → Notifications → Notification Email.
Tips
- Keep forms short — every extra required field loses real enquiries. Name, contact, and one question is the sweet spot.
- Forms only accept submissions on your published site. In the editor preview, submissions don't send.