Zarla Help Center

Viewing your leads

Every enquiry from your website — contact forms, quote requests — lands in one place: Leads. It's a simple customer tracker built in, so nothing slips through the cracks.


The Leads inbox

Check your leads


  1. Click Leads in the sidebar.
  2. Inbox shows new enquiries — the "New" counter at the top tells you what needs attention.
  3. Click a lead to see their details and add notes.

Stay on top of follow-ups


  • The Follow up today counter shows who's waiting on you.
  • Use Pipeline to track leads through stages (new → contacted → quoted → won), so you always know where each job stands.
  • All leads is your full history.

Add leads yourself


Someone called instead of using the form? Click New lead to add them by hand, so all your enquiries live in one list.


Get help from the AI


The chat panel on the Leads page can draft follow-up messages, summarize where things stand, and suggest who to chase today.


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